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The use of performance indicators in local public services (Local and Regional Authorities in Europe No. 63) (1998)
Constant improvements to public services are of common concern to all states. The use of evaluation systems and performance indicators seems likely to foster efforts to modernise the provision of local public services.
Case studies examine the situation in Denmark, France, Germany, Norway, Spain, Sweden and the United Kingdom.
On the basis of this analysis, the CDLR proposes courses of action to central, regional and local authorities.
Case studies examine the situation in Denmark, France, Germany, Norway, Spain, Sweden and the United Kingdom.
On the basis of this analysis, the CDLR proposes courses of action to central, regional and local authorities.
Constant improvements to public services are of common concern to all states. The use of evaluation systems and performance indicators seems likely to foster efforts to modernise the provision of local public services.
Case studies examine the situation in Denmark, France, Germany, Norway, Spain, Sweden and the United Kingdom.
On the basis of this analysis, the CDLR proposes courses of action to central, regional and local authorities.
Case studies examine the situation in Denmark, France, Germany, Norway, Spain, Sweden and the United Kingdom.
On the basis of this analysis, the CDLR proposes courses of action to central, regional and local authorities.